REFUND POLICY

At Ship4Tech, we aim to provide a smooth and hassle-free shopping experience. Please read our Refund Policy carefully to understand the process and timelines associated with returns and refunds.

1. When Will I Receive My Refund?

Once you place a return request with our Customer Service team, the following process will take place:

Product Pickup

Typically, we arrange product pickup within 2 business days from the time the return request is raised.

Refund Initiation

After the pickup is complete and the returned product passes our quality inspection, it usually takes 1 business day to initiate the refund.

Refund Processing Time

Post refund initiation, it generally takes 5–7 business days for the refund to reflect in your account. The exact time may vary depending on your payment method and banking partner.

Note: Products returned with damaged, incomplete, or tampered packaging may not qualify for a refund.

2. What Is the Refund Timeframe?

The refund process follows this timeline:

  • Product Pickup: Within 2 business days after the return request
  • Refund Initiation: Within 1 business day after successful quality check
  • Refund Completion: Typically within 5–7 business days

3. Can I Change the Mode of Payment for My Refund?

Refunds will be processed using the same payment method used for the original transaction. Unfortunately, the refund mode cannot be changed.

4. What Is the Duration Within Which Returns Are Accepted?

  • Prepaid Orders: Refund is processed after successful return and quality verification.
  • COD Orders: Refund is processed after successful return and quality verification.

Return requests must be initiated within 7 days of receiving the product.

5. What Is the Refund Method for Cash on Delivery (COD) Orders?

For COD orders, refunds will be issued directly to your bank account after successful return and quality verification. Our support team may contact you to collect the required bank account details.

6. What Happens If My Order Is Lost or Undelivered?

If your order is lost in transit or cannot be delivered to your specified address due to courier issues, you will be eligible for a full refund, including any prepaid shipping charges.

7. What Happens to Shipping Charges If I Return a Delivered Order?

Shipping charges, COD charges, handling charges, and convenience fees (if applicable) are generally non-refundable when a delivered order is returned, unless the return is due to a damaged, defective, or incorrect product.

8. Can I Cancel My Order?

You may request order cancellation within 6 hours of placing the order.

However, some orders are processed and dispatched immediately, which may limit cancellation options.

To request cancellation, please contact:

📧 support@ship4tech.com
📞 +91 8802378802

Refund Method for Cancellations

If your cancellation request is approved before dispatch, any payment made will be refunded to the original payment method used during checkout.

9. How Long Does It Take for a Refund to Be Processed for Debit Card and Credit Card Transactions?

Refund processing times depend on your bank and payment provider. Typically:

  • Refunds may take 5–7 business days to reflect in your account.
  • Banks may send SMS or email notifications once the refund is credited.
  • Please check your bank account or credit card statement for confirmation.

Please note that only the product amount will be refunded unless otherwise specified. Delivery and handling charges may not be refundable.

Contact Us

For any questions regarding returns, refunds, cancellations, or order issues, please contact:

Ship4Tech

Building No./Flat No.: PLOT NO B-16
Road/Street: BLOCK-B, KESHO RAM PARK
Locality/Sub Locality: UTTAM NAGAR
City/Town/Village: New Delhi
District: South West Delhi
State: Delhi
PIN Code: 110059

📧 Email: support@ship4tech.com
📞 Phone: +91 8851600125

Thank you for shopping with Ship4Tech.