RETURN & EXCHANGE POLICY

At Ship4Tech, we are committed to delivering the highest level of customer satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, you may request an exchange for another product or choose to return the product for a refund, subject to the terms mentioned below.

Exchange Policy

You can request an exchange within 7 days of receiving the product.

To initiate an exchange:

📧 Email us at support@ship4tech.com
📞 Call us at +91 8851600125

Once your request is received, our team will assist you in exchanging the product for any other available item of your choice (subject to stock availability).

Refund Policy

We offer easy returns, allowing you to return eligible items within 7 days of receiving them.

To initiate a return:

📧 Write to us at support@ship4tech.com

Our team will guide you through the return process.

Return Guidelines

To be eligible for a return or exchange:

  1. The product must be unused, undamaged, and in its original condition.

  2. All original tags, manuals, accessories, warranty cards, and packaging must remain intact.

  3. The product should be returned along with all accessories and free gifts (if any) received with the order.

Products failing the quality check may not qualify for a refund or exchange.

Important Notes

  • In case you receive an incorrect, damaged, defective, or missing product, please provide a clear unboxing video within 24 hours of delivery.

  • Claims submitted without proper video proof may not be processed.

  • Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return or exchange.

  • Certain categories such as software, digital products, customized items, and consumables may not be eligible for return unless defective or damaged upon delivery.

Refund Processing

Once the returned item is received and successfully passes our quality check:

  • A confirmation email will be sent to you.

  • The refund will be processed within 7–10 business days to the original payment method.

  • For COD orders, refunds will be processed via bank transfer after verification of bank account details.

Contact Us

For any assistance regarding returns or exchanges, please contact:

Ship4Tech

Building No./Flat No.: PLOT NO B-16
Road/Street: BLOCK-B, KESHO RAM PARK
Locality/Sub Locality: UTTAM NAGAR
City/Town/Village: New Delhi
District: South West Delhi
State: Delhi
PIN Code: 110059

📧 Email: support@ship4tech.com
📞 Phone: +91 8851600125

Thank you for shopping with Ship4Tech.